Price, Shipping & Info

The price:

CA$ 350/set (3x3) comes with a great handmade canvas, carrying bag and custom side braces for extra stability.

Special Discount for multiple floor purchases:

2 sets              -> 5% off
3 or more sets -> 10%off

Shipping cost:

For 1 set (3x3)
Canada ->approx. CA$45 to $90
USA      -> approx. CA$75 to $100

* for multiple floors, it will be determined by your address
** Please e-mail us with your City Name and ZipCode/PostalCode to info@tappinfloor.com for quote. 

Shipping method and Delivery time: 

We use Canada Post (Expedited Parcel - Canada/USA) and FedEx (FedEx Ground - Canada) for shipping.  Which service we use for your order will be determined by your address.  Orders should be shipped within 2 to 3 days after payment is confirmed.  However, as we rely on Canada Postservices for delivery, we are unable to guarantee or promise a specific date or time for delivery.  Normally it will take; for within Canada, 2 to 5 business days, and for USA, 4 to 5 business days. 

Exchange and Return Policy:

Defective Product

- We exert our utmost effort in product quality, but if by any chance, you receive a defective item or your product is damaged during shipping, please report to us within 7 days after receiving the product. We will immediately send you a replacement. In the case of a defective item, we will cover all standard delivery costs for returning the product as well as any reshipment fees.

- We will not accept any items that have been used for exchanges/returns.

- Exchanges and returns are valid only when returned within 7 days of receiving the product.

- Under no circumstances will we accept any exchanges or returns after 8 days of receiving.

- Please email us in advance with regard to any products you plan to return.

Otherwise, we will not accept the shipment and will return it to you at your own expense.

- We are not responsible for any accidents or injuries incurred while using The Tappin Floor.


Instructions for use:

1)  This product is made from natural wood and may warp, particularly if stored leaning on an angle when not in use for long periods of time. To prevent warping, store The Tappin' Floor on a flat surface whenever possible when not in use.

2)  Use on flat surfaces. Using this product on uneven surfaces or soft surfaces with give such as thick carpets can damage this product and lead to injuries.

3)  This product is made from natural wood and can splinter or break if subjected to heavy impacts. Take care when handling this product.

4)  To joint 2 floors, place them on flat surface and gently push dowels into the halls.  If you do this work by yourself, it’s easier to place one end against wall. Never try to join by lifting floors or bend when they are connected, which may break dowel fastening system.

5)  Note the following storage instructions:

- Avoid places that receive direct sunlight.

- Avoid damp or humid places.

- Store The Tappin' Floor on a flat surface.

-Multiple products should be stacked with flat surfaces touching each other. The top layer should be stored with the back side facing upward. This product should be stored with its cover on.  

6)  In case of connection loosening, dampen the dowelling that links the floor and they will swell to fit the hole again.


* For any further questions or concerns, please contact us info@tappinfloor.com


for information on purchasing your own Tappin' Floor
Please e-mail us with your City Name and ZipCode/PostalCode
info@tappinfloor.com
jennifer@tappinfloor.com 604-230-0531          miyuki@tappinfloor.com  778-389-1751
Copyright The Tappin' Floor 2017